Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-maintenance-boston.easygaragefix.com (hereinafter referred to as “Garage Door Maintenance Boston,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://garage-door-maintenance-boston.easygaragefix.com.
  2. Any mobile applications or services associated with our brand.
  3. All interactions between our users and our digital platforms.
  4. Services provided through third-party integrations, though please note that this policy does not extend to external sites, apps, or services accessed through links on our platform, as they have their own privacy policies.

Processing Activities

This Privacy Policy governs your activities when:

  1. You register an account and use our applications, websites, or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You communicate with us via email, phone, SMS, or other channels, including newsletters and promotional materials.

Personal Data Collection

We collect various types of personal information (henceforth referred to as “Personal Data”) for different purposes:

  1. Account Information: When you create an account, we may require your name, contact details, and login credentials.
  2. Payment Information: We collect data related to transactions, including payment card details and billing addresses, to process payments securely.
  3. Financial Information: This includes bank account information if you choose to store it for direct debit or future reference.
  4. Purchase Information: Details about products or services you’ve purchased from us are kept for order fulfillment and customer service purposes.
  5. Mobile Device Identifiers: We may access unique identifiers on your mobile device, such as IP addresses, for technical support and analytics.
  6. Location Data: With your consent, we can track your location to provide location-based services or personalize content.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services. Any information you submit through these channels is considered Personal Data.
  8. Social Media Information: If you choose to log in or interact with our platform via social media accounts, we may collect data from those platforms, subject to their privacy policies.
  9. Product Information: We gather data about the products you view or purchase to enhance your shopping experience and personalize recommendations.

Cookies

We use cookies and similar tracking technologies for various purposes:

  1. Strictly Necessary Cookies: These ensure our website functions as intended, such as session management and security.
  2. Preference Cookies: They remember user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Used by analytics providers to gather information about your interaction with our site for performance measurement and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data only for as long as it is necessary or relevant for the purposes described in this policy or required by law. Once the purpose has been fulfilled, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your Personal Data:

  1. Encryption: We use encryption protocols to secure data transmission and storage.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed towards children under the age of 18. We do not knowingly collect or store Personal Data from individuals in this age group.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your Personal Data:

  1. Access and Rectification: You can request access to or corrections for your personal information held by us.
  2. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  3. Restriction: You may limit our processing of your data under specific conditions.
  4. Data Portability: We will provide your data in a structured format upon request.
  5. Objection and Non-Discrimination: You have the right to object to certain types of data processing, including direct marketing, and we cannot discriminate against you for exercising these rights.
  6. Appeals/Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with us or relevant authorities.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions, requests for data access, or complaints regarding privacy, please contact us:

  • Email: contact@garage-door-maintenance-boston.easygaragefix.com
  • Address: [Our physical address]

We appreciate your trust in Garage Door Maintenance Boston, and we are committed to maintaining the highest standards of data protection.